We want you to be happy with your purchase at zoeyzokidsconcept.com. You may return any product within 30 days of purchase as long as it is returned in its original state, unused and in original packaging. Carefully pack the product(s) to avoid damage in transit. Proof of purchase is required. We do not exchange items because additional shipping costs are required.
This does not affect your rights if the product is faulty or mis-described. Although we treat your order with the greatest care, we advise you to check the product for any errors.
If you receive an item in damaged condition, please save all packaging and contact us directly. We may ask for picture of damaged item. there is no need to ship it back to us; save the damaged box.
To return a product:
- Please send your e-mail to firstname.lastname@example.org
- Ship the item to our address. (shipping costs are not refundable)
- Include a copy of the original packing slip